Personal Banker I: Launch Career in Consultative Banking

Fifth Third Bank, N.A.; Cincinnati (OH); On-site; USD 40,000 - 52,000; Full time

Job summary

Fifth Third Bank, N.A. in Cincinnati, OH seeks a Retail Personal Banker I-initial training program leading to a Personal Banker I role.

The position focuses on consultative sales, building customer relationships, and processing teller transactions within a banking center or bank mart setting. The program includes 4-8 weeks of onboarding with rotations in operations and Sales & Service, culminating in a certification to demonstrate readiness for the Retail Personal Banker role.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities to acquire new customers.
• Must demonstrate understanding of advanced math functions for credit/financial analysis.
• Professional appearance and verbal/written communication.
• S.A.F.E. Act registration required at time of employment per NMLS.

Responsibilities

• Use consultative sales process to build a customer profile and identify needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Utilize CAMP and approved tools to set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Establish relationships with Business Partners and refer customers for holistic solutions.
• Meet/exceed customer experience and production goals; contribute to revenue growth.
• Provide guidance to CSRs on sales and referral processes.
• Promote customer satisfaction with a friendly, professional demeanor.
• Respond to customer questions and own issues; protect confidentiality.

Skills

Sales experience

Financial services

NMLS registration

Communication skills

Math aptitude

Education

College degree

Job description

Fifth Third Bank, N.A. in Cincinnati, OH seeks a Retail Personal Banker I-initial training program leading to a Personal Banker I role.

The position focuses on consultative sales, building customer relationships, and processing teller transactions within a banking center or bank mart setting. The program includes 4-8 weeks of onboarding with rotations in operations and Sales & Service, culminating in a certification to demonstrate readiness for the Retail Personal Banker role.