Personal Banker I: Growth & Advisory Specialist

Fifth Third Bank; Sylvania (OH); On-site; USD 34,000 - 52,000; Full time

Job summary

Fifth Third Bank in Holland/Sylvania, OH, offers a Retail Personal Banker I track through a 9-week onboarding and education program with rotations in operations and Sales & Service. The role centers on consultative sales to meet customer needs and build relationships.

It requires risk awareness and adherence to bank policies while advancing toward a Personal Banker I position. The position emphasizes cross-selling, collaboration with partners, and delivering a high-quality customer experience

Qualifications

• College degree or work experience, or combination of education and experience.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities to acquire new consumer households and/or cross-sell to existing customers.
• Ability to analyze credit and financial information.
• Professional appearance and verbal/written communication.
• Knowledge of Retail policies and procedures to exercise good judgment.
• S.A.F.E. Act registration via NMLS required at time of employment.

Responsibilities

• Use consultative sales process and Financial Needs Assessment to identify customer needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Reach out to customers using CAMP and set appointments for reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with partners (Mortgage, Small Business, Commercial) to provide solutions.
• Meet or exceed customer experience and production goals and drive revenue growth.

Skills

Sales experience

Customer service

Excellent communication

Financial literacy

NMLS knowledge

Risk awareness

Education

College degree or work experience

Job description

Fifth Third Bank in Holland/Sylvania, OH, offers a Retail Personal Banker I track through a 9-week onboarding and education program with rotations in operations and Sales & Service. The role centers on consultative sales to meet customer needs and build relationships.

It requires risk awareness and adherence to bank policies while advancing toward a Personal Banker I position. The position emphasizes cross-selling, collaboration with partners, and delivering a high-quality customer experience