Personal Banker I: 9-Week Training & Certification

Fifth Third Bank; Sawyer (MI); On-site; USD 42,000 - 52,000; Full time

Job summary

Fifth Third Bank in Michigan is launching a 9-week onboarding program to train candidates for the Retail Personal Banker I role, including rotations in operations and Sales & Service. A concluding certification will empower selected candidates to advance within the Retail Personal Banker job family.

The position emphasizes consultative selling to meet customer needs and grow the bank's relationships. The role also entails processing teller transactions and collaborating with a platform staff to

Qualifications

• College degree or work experience with transferrable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort with sales activities to acquire customers and cross-sell.
• Understanding of advanced math functions used for credit and financial analysis.
• Strong verbal and written communication; professional appearance.

Responsibilities

• Use consultative selling and needs assessment to identify customer needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and participate in community events.
• Collaborate with partners (Mortgage, Small Business, Commercial, Investment) to provide holistic solutions.
• Meet/exceed customer experience and production goals.

Skills

Sales experience

Financial services

Communication skills

Math skills

College degree or transferrable skills

Education

College degree or equivalent

Job description

Fifth Third Bank in Michigan is launching a 9-week onboarding program to train candidates for the Retail Personal Banker I role, including rotations in operations and Sales & Service. A concluding certification will empower selected candidates to advance within the Retail Personal Banker job family.

The position emphasizes consultative selling to meet customer needs and grow the bank's relationships. The role also entails processing teller transactions and collaborating with a platform staff to