Personal Banker I: Customer-Focused Financial Advisor

ADP, Inc.; Salisbury (MD); In loco; USD 25.000 - 28.000; Tempo pieno

Descrizione del lavoro

The Farmers Bank of Willards is seeking a Personal Banker I in Salisbury, MD. You will be the first point of contact for customers, provide financial guidance, and assist with transactions. This role emphasizes exceptional service, accurate record-keeping, and adherence to banking policies.

You will support branch targets, handle basic online posting tasks, and work 40 hours weekly in a non-exempt, on-site setting. Strong communication and confidentiality are essential.

Competenze

• High school diploma or GED required.
• 1–2 years of customer service experience preferred.
• Computer skills required; banking software a plus.
• Excellent interpersonal and communication abilities required.

Mansioni

• Engage with consumer customers to understand financial needs and goals.
• Provide expert advice on banking products, including checking, savings, CD and Digital Banking options.
• Assist single and joint owner customers in opening and closing accounts as well as handling transactions.
• Ensure compliance with banking regulations and internal policies.
• Handle customer inquiries and resolve issues promptly and professionally.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with branch staff to achieve branch targets and enhance customer satisfaction.
• Balance and maintain the ATM for the location.
• Handle any and all vault responsibilities for the branch.
• Handling basic online posting functions, such as account to account transfers, printing online checks, and initiating outgoing wire transfers.

Conoscenze

Interpersonal skills

Communication skills

Rapport building

Multitasking

Attention to detail

Microsoft Office

Confidentiality

Professional appearance

Dependability

Formazione

High school diploma or GED

Strumenti

Microsoft Office Suite

Descrizione del lavoro

The Farmers Bank of Willards is seeking a Personal Banker I in Salisbury, MD. You will be the first point of contact for customers, provide financial guidance, and assist with transactions. This role emphasizes exceptional service, accurate record-keeping, and adherence to banking policies.

You will support branch targets, handle basic online posting tasks, and work 40 hours weekly in a non-exempt, on-site setting. Strong communication and confidentiality are essential.