Personal Banker: Growth & Relationship Builder

1st Security Bank; West Linn (OR); On-site; USD 30,000 - 46,000; Full time

Job summary

1st Security Bank in Oregon seeks a Personal Banker to grow customer relationships by selling a full range of banking services and products. You will actively engage in outside business development and manage time to maintain a robust pipeline.

The role emphasizes exceptional customer service, problem solving, and the ability to drive sales campaigns. Strong communication skills and knowledge of bank products will be essential in daily branch operations.

Responsibilities

• Must adhere to the Core Values of 1st Security Bank and demonstrate dependability and reliability in all aspects of the position
• Understands and promotes the Bank’s Customer Service Protocols in daily branch operations
• Self-starter that can work under minimal supervision
• Ability to multitask and prioritize job responsibilities as required while maintaining organization
• Excellent and professional oral and written communication skills and follow-up when corresponding with employees and customers
• Ability to identify weaknesses in current bank processes to improve operational efficiency and the customer experience
• Must know the features and benefits of 1st Security’s products and services
• Required to be fully knowledgeable and skilled in the areas of teller, vault and safe deposit box to support and back-up the team when needed
• Appropriately uses open ended profiling questions during each customer interaction and recommends appropriate bank products and services
• Demonstrates an excellent ability to “ask for the business” and to “close the sale”
• Consistently documents appropriate customer information in a timely basis in Bank’ system of record
• Opens new accounts for consumers and business customers in strict accordance with bank’s policies and procedures, including, but not limited to the Customer Information Program (CIP) and Bank Secrecy Act (BSA)

Job description

1st Security Bank in Oregon seeks a Personal Banker to grow customer relationships by selling a full range of banking services and products. You will actively engage in outside business development and manage time to maintain a robust pipeline.

The role emphasizes exceptional customer service, problem solving, and the ability to drive sales campaigns. Strong communication skills and knowledge of bank products will be essential in daily branch operations.