Personal Banker — Grow Relationships & Wallet Share

PNC; Brentwood (OH); Presencial; USD 41.000 - 69.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/prescription drug coverage

Dental and vision options

Life insurance

Disability protection

401(k) with PNC match

Pension and stock purchase plans

Dependent care reimbursement account

Backup child/elder care

Educational assistance

Wellness program with incentives

Descripción de la vacante

PNC is seeking a Personal Banker in Cincinnati, OH at the Brentwood Branch. The role focuses on acquiring and deepening the branch customer base, managing the customer experience, and driving sales through proactive engagement and trusted relationships.

Ideal candidates bring 3+ years of experience, an associates degree or equivalent, and a strong knowledge of banking products. This in-office role includes a wide range of benefits and opportunities for growth within the Retail organization.

Formación

• Associates degree or equivalent required; 3+ years of experience preferred.
• In lieu of a degree, a combination of education, certs and experience may be considered.
• Strong knowledge of banking products and customer service workflows.

Responsabilidades

• Acquire and deepen the branch customer base through proactive sales and service.
• Manage the customer experience to improve financial wellbeing and loyalty.
• Drive sales conversations using a defined process including outbound calls.
• Educate customers on digital tools and options to meet needs.

Conocimientos

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Priorities

Retail Lending

Selling

Understanding Customer Needs

Educación

Associates degree or equivalent

Descripción del empleo

PNC is seeking a Personal Banker in Cincinnati, OH at the Brentwood Branch. The role focuses on acquiring and deepening the branch customer base, managing the customer experience, and driving sales through proactive engagement and trusted relationships.

Ideal candidates bring 3+ years of experience, an associates degree or equivalent, and a strong knowledge of banking products. This in-office role includes a wide range of benefits and opportunities for growth within the Retail organization.