Personal Banker | Grow Customer Wealth & Loyalty

PNC Financial Services Group, Inc.; Preston Forest (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

Life insurance

Disability protection

401(k) with match

Employee wellness programs

Paid holidays & vacation

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker for our Retail Branch Banking team, based in the Preston Forest branch in Dallas, TX. Bilingual in Spanish is preferred and in-office work is standard.

The role focuses on acquiring and deepening customer relationships through proactive sales and services to improve clients' financial wellbeing. You will collaborate with ecosystem partners, drive PNC solutions, and uphold risk and compliance while delivering excellent customer

Qualifications

• Strong customer service and sales capabilities aligned with branch banking.
• Ability to identify opportunities and cross-sell PNC solutions.
• Excellent communication and problem solving within retail banking context.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience to improve financial wellbeing and loyalty.
• Collaborates with ecosystem partners to grow customer share of wallet and revenue.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker for our Retail Branch Banking team, based in the Preston Forest branch in Dallas, TX. Bilingual in Spanish is preferred and in-office work is standard.

The role focuses on acquiring and deepening customer relationships through proactive sales and services to improve clients' financial wellbeing. You will collaborate with ecosystem partners, drive PNC solutions, and uphold risk and compliance while delivering excellent customer