Personal Banker: Grow Clients' Finances & Your Career

Mercantil Commerce Bank; Normal (IL); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Employer sponsored health insurance

401(k)

Life insurance

Paid vacation

Paid personal time

Career development

Education assistance

Voluntary supplemental benefits

Job summary

Commerce Bank is seeking a Personal Banker to deliver outstanding customer service and drive financial solutions at our Normal, IL location. You will assist customers with everyday banking needs, explain products and services, and support branch sales goals.

You will work under the Personal Banker I/II level with training and opportunities for advancement, including incentives for performance and a stable schedule Monday through Friday with occasional Saturday shifts.

Qualifications

• High School diploma or equivalent required.
• 1+ years of sales or customer service experience preferred.
• Strong communication and interpersonal skills required.

Responsibilities

• Interact with customers in person and by phone to understand and meet financial needs.
• Provide product and digital solution education to enhance customer financial wellness.
• Maintain accurate and efficient transactions in compliance with policies and regulations.
• Refer customers to bank specialists for complex financial needs when appropriate.
• Stay informed about retail products and services to support sales goals.

Skills

Sales skills

Customer service

Communication

MS Office

Education

High School diploma

Tools

Microsoft Word

Excel

Outlook

Job description

Commerce Bank is seeking a Personal Banker to deliver outstanding customer service and drive financial solutions at our Normal, IL location. You will assist customers with everyday banking needs, explain products and services, and support branch sales goals.

You will work under the Personal Banker I/II level with training and opportunities for advancement, including incentives for performance and a stable schedule Monday through Friday with occasional Saturday shifts.