Personal Banker - Flexible Schedule & Customer-Focused Banking

Fhnb; Dallas (TX); Hybride; USD 28 000 - 36 000; Plein temps

Résumé du poste

FCBI in Texas seeks a customer service oriented bank associate to handle cash, deposits, and cross-sell services in a high-volume branch. You will assist diverse customers and ensure accurate processing of transactions.

The role requires teamwork, flexibility to work evenings and weekends, and the ability to pass a background check. You will engage with Spanish-speaking customers and support daily branch operations while maintaining compliance and courtesy.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent or currently attending high school.
• Prefer six months of retail or customer service experience.
• Flexible schedule including evenings, weekends, and holidays.
• Must pass background investigation per company policy.
• Able to work well in a team environment.

Responsabilités

• Provide exceptional customer service in a high-volume sales environment, handling receipts and cash.
• Evaluate customer relationships and recommend bank products and services.
• Follow bank policies and supervisor directions.
• Support monthly new account production targets.
• Prospect customers in-store when applicable.
• Process deposits and cash transactions accurately and balance each day.
• Receive cash and checks, verify amounts and endorsements.
• Inspect cash for counterfeit notes and IDs.
• Enter transactions into the computer and issue receipts.
• Sell money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products to customers.
• Serve a diverse customer base, including Spanish-speaking customers.
• Assist supervisors with related tasks.
• Maintain regular attendance and punctuality.

Connaissances

Customer service

Cash handling

Teamwork

Flexible schedule

Background check

Adaptability

Formation

High School Diploma or equivalent

Description du poste

FCBI in Texas seeks a customer service oriented bank associate to handle cash, deposits, and cross-sell services in a high-volume branch. You will assist diverse customers and ensure accurate processing of transactions.

The role requires teamwork, flexibility to work evenings and weekends, and the ability to pass a background check. You will engage with Spanish-speaking customers and support daily branch operations while maintaining compliance and courtesy.