Personal Banker - Flexible Hours & Customer-Focused Sales

First Convenience Bank; Humble (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

First Convenience Bank is seeking a Personal Banker in Humble, TX. This full-time role at FCB Humble Kroger involves providing cash handling and customer service in a high-volume setting, with sales responsibilities and bilingual service to a diverse client base.

Responsibilities include evaluating customer relationships, cross-selling bank products, processing deposits, and ensuring accurate daily balancing. A flexible schedule and team-oriented environment are required.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent; attend high school.
• Six months of retail or customer service preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Pass background investigation.
• Able to work well in a team.

Responsibilities

• Provide exceptional customer service in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Follow bank policies and supervisor directions.
• Achieve monthly new account production targets as assigned.
• Participate in in-store prospecting and sales activities.
• Process deposits and pay out funds; balance daily operations.
• Receive cash and checks; verify amounts and endorsements.
• Examine cash for counterfeit checks and IDs.
• Enter transactions into computer and issue receipts.
• Sell money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products.
• Serve a diverse customer base, including Spanish speakers.
• Perform tasks as requested by supervisors.
• Attend regularly and maintain punctual attendance.
• Approval limits based on authority levels.

Skills

Customer service

Cash handling

Sales

Teamwork

Education

High school diploma or GED

Job description

First Convenience Bank is seeking a Personal Banker in Humble, TX. This full-time role at FCB Humble Kroger involves providing cash handling and customer service in a high-volume setting, with sales responsibilities and bilingual service to a diverse client base.

Responsibilities include evaluating customer relationships, cross-selling bank products, processing deposits, and ensuring accurate daily balancing. A flexible schedule and team-oriented environment are required.