Personal Banker — Elevate Customer Experience & Growth

PNC; Okemos (MI); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Paid time off and holidays

Job summary

PNC in Okemos, MI is seeking a Personal Banker to deliver customer-first financial solutions at the Meridian Branch. You will engage customers, identify needs, and provide advisory support to help improve financial wellbeing.

This in-office role emphasizes relationship-building, risk awareness, and collaboration with ecosystem partners to grow share of wallet while maintaining operational excellence.

Qualifications

• Associates or equivalent degree; typically 3+ years experience.
• No sponsorship for employment visas or STEM OPT for this position.

Responsibilities

• Acquire and deepen the branch customer base through a variety of proactive sales and service activities.
• Drives proactive sales conversations and delivers a full PNC conversation to identify solutions.
• Creates customer loyalty and grows wallet share through a differentiated customer experience.
• Applies product and procedural knowledge to identify, mitigate and solve customer problems.

Skills

Banking

Customer Experience

Proactive Sales

Customer Service

Accountability

Identifying Opportunities

Leveraging Technology

Client Loyalty

Education

Associates or equivalent degree

Job description

PNC in Okemos, MI is seeking a Personal Banker to deliver customer-first financial solutions at the Meridian Branch. You will engage customers, identify needs, and provide advisory support to help improve financial wellbeing.

This in-office role emphasizes relationship-building, risk awareness, and collaboration with ecosystem partners to grow share of wallet while maintaining operational excellence.