Personal Banker: Drive Customer Growth and Loyalty

PNC; Sonora (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

PNC is seeking a Personal Banker based in Sonora, CA to acquire and deepen the branch customer base through proactive sales and service activities. You will manage the customer experience, identify opportunities to improve clients' financial wellbeing, and collaborate with ecosystem partners to grow share of wallet.

You will guide customers through PNC solutions, engage in proactive sales conversations, and contribute to customer loyalty while adhering to branch policies and operating procedures.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Leverages ecosystem partnerships to grow customer's share of wallet and loyalty.
• Delivers a full PNC conversation with every client interaction to identify suitable solutions.
• Ensures adherence to policies and procedures while managing branch operations.

Skills

Customer Service

Sales

Communication

Financial Products Knowledge

Job description

PNC is seeking a Personal Banker based in Sonora, CA to acquire and deepen the branch customer base through proactive sales and service activities. You will manage the customer experience, identify opportunities to improve clients' financial wellbeing, and collaborate with ecosystem partners to grow share of wallet.

You will guide customers through PNC solutions, engage in proactive sales conversations, and contribute to customer loyalty while adhering to branch policies and operating procedures.