Personal Banker: Growth, Service & Customer Loyalty

PNC Financial Services Group, Inc.; Arvada (CO); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Job summary

PNC Financial Services Group, Inc. in Colorado's Mountain Region is seeking a Personal Banker to acquire and deepen the branch customer base. You will deliver proactive sales and service to elevate customer loyalty and financial wellbeing.

The role emphasizes driving conversations, leveraging ecosystem partnerships, educating customers on options, and maintaining risk controls in daily branch operations. This is an in-office position with collaboration across teams to ensure customer success.

Qualifications

• Associates or equivalent degree required, plus related experience.
• 3+ years of relevant experience in banking/sales.
• Background checks required per CFPB regulations.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service.
• Drive proactive sales conversations via defined process, including outreach and lobby engagement.
• Educate customers on PNC solutions and manage risk to protect customer and company interests.
• Partner with ecosystem partners to grow customer share of wallet and loyalty.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. in Colorado's Mountain Region is seeking a Personal Banker to acquire and deepen the branch customer base. You will deliver proactive sales and service to elevate customer loyalty and financial wellbeing.

The role emphasizes driving conversations, leveraging ecosystem partnerships, educating customers on options, and maintaining risk controls in daily branch operations. This is an in-office position with collaboration across teams to ensure customer success.