Personal Banker - Customer-Focused Sales Pro

1stnb; Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

1stnb in Dallas, TX seeks an entry-level Teller to handle cash transactions, assist customers with banking needs, and promote bank products. The role requires flexible scheduling, teamwork, and a focus on accuracy in a busy environment.

Responsibilities include processing deposits, cross-selling services, and maintaining daily balance while providing friendly service to a diverse customer base, including Spanish speakers. Background checks and reliability are essential.

Qualifications

• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation and be eligible to work
• Must be able to get along with co-workers and work effectively in a team environment
• Six months of work experience in a retail or customer service environment preferred

Responsibilities

• Provide exceptional customer service, handling cash receipts and payments in a high-volume sales environment
• Evaluate customer relationships and recommend bank products and services
• Follow bank policies and supervisor directions
• Achieve monthly new account production targets as assigned
• Engage in in-store prospecting and cross-sell bank services
• Process deposits and organize daily settlements
• Receive cash and checks, verify amounts and endorsements
• Identify counterfeit items and verify identifications
• Enter transactions into the computer and issue receipts
• Sell money orders, cashier's checks, wires, and certificates of deposit
• Process Western Union wires and cash advances
• Provide services to a diverse customer base including Spanish speakers
• Maintain regular attendance and punctuality
• Operate a computer and other office equipment
• Perform other tasks as requested by supervisors

Skills

Customer service

Cash handling

Sales

Team player

Bilingual (Spanish)

Education

High school diploma or equivalent

Job description

1stnb in Dallas, TX seeks an entry-level Teller to handle cash transactions, assist customers with banking needs, and promote bank products. The role requires flexible scheduling, teamwork, and a focus on accuracy in a busy environment.

Responsibilities include processing deposits, cross-selling services, and maintaining daily balance while providing friendly service to a diverse customer base, including Spanish speakers. Background checks and reliability are essential.