Customer-Focused Personal Banker & Sales Pro

First National Bank Texas; Phoenix (AZ); On-site; USD 19,000 - 28,000; Full time

Job summary

First National Bank Texas is seeking a customer service–oriented teller to assist customers with cash transactions, account support, and product recommendations in a busy branch. You will process deposits, issue checks, and support daily operations while upholding bank policies and security standards.

The role emphasizes teamwork and reliability in a high-volume environment, including evenings and weekends. Strong communication skills, especially with Spanish-speaking customers, are valued.

Qualifications

• Must be at least 18 years old
• High school diploma or equivalent or currently attending high school
• Six months of work experience in retail or customer service preferred
• Flexible schedule including evenings, weekends, and holidays
• Must pass background investigation per company policy
• Must be able to get along with co-workers and work effectively in a team environment

Responsibilities

• Provide exceptional customer service handling cash receipts and payments in a high-volume sales environment
• Evaluate customer relationships and recommend bank products and services
• Follow established policies under supervisor guidance
• Aim for monthly new account production as assigned by management
• Participate in active sales environment including in-store prospecting
• Process deposits and pay out funds and balance daily transactions
• Receive cash and checks, verify amounts and endorsements
• Guard against counterfeit checks and improper identification
• Enter transactions into computer and issue receipts
• Sell money orders, cashier's checks, wires, and CDs; process Western Union wires and cash advances
• Cross-sell bank services to diverse customers including Spanish speakers
• Perform other tasks as required by supervisors
• Maintain regular and punctual attendance
• Approval limits based on authority levels

Skills

Customer service

Cash handling

Sales

Spanish language

Education

High school diploma or equivalent

Job description

First National Bank Texas is seeking a customer service–oriented teller to assist customers with cash transactions, account support, and product recommendations in a busy branch. You will process deposits, issue checks, and support daily operations while upholding bank policies and security standards.

The role emphasizes teamwork and reliability in a high-volume environment, including evenings and weekends. Strong communication skills, especially with Spanish-speaking customers, are valued.