Banking Concierge & Relationship Specialist

First National Bank Texas; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

First National Bank Texas in Plano, TX is seeking a Customer Service Teller to handle cash transactions, assist customers, and promote banking products. You will work in a high-volume branch environment, assist in-store with sales, and support a diverse customer base including Spanish speakers.

Responsibilities include deposits, cash handling, daily balancing, and cross-selling banking services while maintaining excellent attendance and teamwork in a fast-paced setting.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent.
• Six months of experience in retail or customer service preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Must successfully pass a background investigation.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsibilities

• Provide exceptional customer service, handling cash receipts and payments.
• Evaluate customer relationships and recommend bank products and services.
• Process deposits, issue receipts, and balance daily transactions.
• Cross-sell bank services to a diverse customer base, including Spanish-speaking customers.
• Operate computer systems and banking equipment.
• Maintain attendance and punctuality.

Skills

Customer service

Sales ability

Teamwork

Attention to detail

Education

High school diploma or equivalent

Job description

First National Bank Texas in Plano, TX is seeking a Customer Service Teller to handle cash transactions, assist customers, and promote banking products. You will work in a high-volume branch environment, assist in-store with sales, and support a diverse customer base including Spanish speakers.

Responsibilities include deposits, cash handling, daily balancing, and cross-selling banking services while maintaining excellent attendance and teamwork in a fast-paced setting.