Personal Banking & Sales Specialist

1stnb; Plano (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

1stnb in Plano, TX is seeking a front-line Teller to deliver exceptional customer service in a high-volume setting. Under direct supervision, you will handle cash, process deposits, and cross-sell banking products to diverse customers, including Spanish speakers.

The role requires a high school diploma or ongoing studies, a flexible schedule, and the ability to stand for long periods. We value teamwork, reliability, and adherence to policies in a busy branch.

Qualifications

• At least 18 years of age.
• High school diploma, high school equivalency or currently attending high school.
• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsibilities

• Provide exceptional customer service, involving receipt and payment of cash, in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services to support their financial success.
• Follow established policies in accordance with the bank and supervisor directions.
• Achieve monthly new account production as assigned by upper management.
• Participate in an active sales environment including in-store aisle prospecting.
• Process deposits and pay out funds, balance each day’s operations.
• Receive cash and checks for deposit, verify amounts, and check endorsements.
• Examine cash to guard against counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier’s checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products.
• Serve a diverse customer base, including a large Spanish-speaking population.
• Performs other tasks for the bank as requested by supervisors.
• Maintain regular attendance and punctuality.
• Approval limits based on authority levels.

Skills

Customer service

Cash handling

Sales

Education

High school diploma or equivalent

Job description

1stnb in Plano, TX is seeking a front-line Teller to deliver exceptional customer service in a high-volume setting. Under direct supervision, you will handle cash, process deposits, and cross-sell banking products to diverse customers, including Spanish speakers.

The role requires a high school diploma or ongoing studies, a flexible schedule, and the ability to stand for long periods. We value teamwork, reliability, and adherence to policies in a busy branch.