Personal Banker: Customer-First Banking (Weekend)

First Bank; New Jersey; Vor Ort; USD 42.000 - 65.000; Vollzeit

Zusammenfassung

First Bank in New Jersey seeks a Personal Banker to assist customers in a dual role—handling teller transactions and driving sales and service excellence. The role emphasizes needs-based selling, referrals to other lines of business, and teamwork to meet branch goals.

The position requires a strong customer service background, knowledge of retail products, and the ability to work Saturdays. You will contribute to a high-quality in-branch experience and protect customer confidentiality.

Qualifikationen

• High school diploma or GED required.
• At least 2 years of related experience in financial services.
• Knowledge of retail products, policies, and procedures.
• Strong customer service and interpersonal skills.
• Proven selling and referral abilities.
• Excellent verbal and written communication.
• Ability to work Saturdays.

Aufgaben

• Offer and sell bank products and services to consumer and small business customers.
• Operate teller window to meet branch needs.
• Provide exceptional service while identifying sales opportunities and referrals.
• Use sales techniques to present product benefits and overcome objections.
• Follow up with prospects and customers to promote products.
• Engage with valued relationships to promote growth and retention.
• Maintain confidentiality of customer and bank information.
• Follow security policies to prevent losses.
• Resolve customer complaints and escalate when needed.
• Maintain up-to-date knowledge on retail products and services.
• Collaborate with branch team to achieve sales and service goals.

Kenntnisse

Customer service

Sales

Referral skills

Communication skills

Interpersonal skills

Teller experience

Schedule flexibility

Ausbildung

High school diploma/GED

Jobbeschreibung

First Bank in New Jersey seeks a Personal Banker to assist customers in a dual role—handling teller transactions and driving sales and service excellence. The role emphasizes needs-based selling, referrals to other lines of business, and teamwork to meet branch goals.

The position requires a strong customer service background, knowledge of retail products, and the ability to work Saturdays. You will contribute to a high-quality in-branch experience and protect customer confidentiality.