Personal Banker - Customer-Centric Financial Advisor

PNC Financial Services Group, Inc.; Webster Groves (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical/prescription drug coverage (H)

Dental and vision options

401(k) with PNC match

Pension and stock purchase plans

Life insurance (employee and spouse/孩子

Paid holidays and vacation

Job summary

PNC Financial Services Group, Inc. seeks a Personal Banker in Webster Groves, MO to grow the branch customer base and deliver a proactive sales and service experience. You will help customers manage their finances, leverage digital tools, and collaborate with partners to expand wallet share.

The role emphasizes relationship-building, risk management, and adherence to policies while delivering a differentiated customer experience at the Webster Groves branch.

Qualifications

• Associates degree or equivalent is typically required.
• 3+ years of experience in banking or customer-facing roles.
• Related experience or product knowledge may be considered in lieu of a degree.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service.
• Manage the customer experience to improve financial wellbeing.
• Collaborate with partners to grow customer share of wallet.
• Drive proactive sales conversations using a defined process.
• Educate customers on options for managing financial transactions using technology.

Skills

Customer Service

Banking

Proactive Sales

Effective Communications

Identifying Opportunities

Client Loyalty

Education

Associates degree or equivalent

Job description

PNC Financial Services Group, Inc. seeks a Personal Banker in Webster Groves, MO to grow the branch customer base and deliver a proactive sales and service experience. You will help customers manage their finances, leverage digital tools, and collaborate with partners to expand wallet share.

The role emphasizes relationship-building, risk management, and adherence to policies while delivering a differentiated customer experience at the Webster Groves branch.