Personal Banker & Client Relations Pro

1st Source Corporation; Notre Dame (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

1st Source Corporation in Notre Dame, IN is seeking a Customer Service Representative to assist clients with transactions and promote banking products. You will greet customers, process deposits and withdrawals, open accounts, and refer complex needs to the appropriate colleague.

The role emphasizes strong communication, attention to detail, and the ability to work as part of a team in a fast-paced retail banking environment, with a commitment to privacy and accurate record-keeping.

Qualifications

• Experience in retail banking with emphasis on customer service and sales.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Word and Excel; ability to handle confidential information.

Responsibilities

• Processes banking center transactions, safety deposit, cash machine and vault balancing activities.
• Greets clients, identifies needs, promotes products, and refers clients to colleagues when needed.
• Opens personal accounts, CDs and cross-sells bank services.

Skills

Retail banking experience

Customer service

Sales oriented

Attention to detail

Written communication

Verbal communication

MS Word

MS Excel

Cross-sell

Teamwork

Confidentiality

Education

Some college (1-3 years)

Job description

1st Source Corporation in Notre Dame, IN is seeking a Customer Service Representative to assist clients with transactions and promote banking products. You will greet customers, process deposits and withdrawals, open accounts, and refer complex needs to the appropriate colleague.

The role emphasizes strong communication, attention to detail, and the ability to work as part of a team in a fast-paced retail banking environment, with a commitment to privacy and accurate record-keeping.