Client-Driven Teller & Service Specialist

1st Source Corporation; South Bend (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

1st Source Corporation in South Bend, IN is seeking a Customer Service/Bank Teller to provide individualized client service while handling daily transactions in accordance with bank policies. You will address inquiries, balance cash drawers, and support retail sales goals.

The role requires high school diploma or GED, and candidates should have 1+ year of customer or retail service experience and strong communication skills. Evening/weekend availability and teamwork are important.

Qualifications

• Customer service and cash handling experience preferred.
• Strong communication and listening skills.
• Ability to work evenings and weekends based on banking center needs.

Responsibilities

• Processes financial transactions for clients accurately and efficiently.
• Identifies client needs and promotes products and services and refers clients to the appropriate bank colleague if needed.
• Builds client loyalty; establishes client relationships, including addressing each client by name.
• Delivers exceptional customer service to each client.
• Follows bank policies, procedures and guidelines.
• Participates in retail sales programs to help meet goals.
• Participates in team meetings and community projects and training related to the position.
• Balances cash drawer and assists banking center team in operational duties (e.g., balancing ATM, vault, end of day).
• Regular attendance and compliance training are essential.

Skills

Customer service

Cash handling

Communication skills

Time management

Attention to detail

Teamwork

Problem solving

Multilingual

Education

High School Diploma/GED

Tools

MS Office

Job description

1st Source Corporation in South Bend, IN is seeking a Customer Service/Bank Teller to provide individualized client service while handling daily transactions in accordance with bank policies. You will address inquiries, balance cash drawers, and support retail sales goals.

The role requires high school diploma or GED, and candidates should have 1+ year of customer or retail service experience and strong communication skills. Evening/weekend availability and teamwork are important.