Banking Client Services Specialist: Service & Sales

1st Source Corporation; Mishawaka (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

1st Source Corporation in Mishawaka, IN, is seeking a customer-focused Teller to provide individualized client service while handling daily transactions. You will address inquiries, promote bank products, and refer clients to colleagues as needed.

The role requires balancing cash, attending team meetings, and participating in community programs. High school diploma or GED is necessary, with 1+ year of retail/service experience preferred.

Qualifications

• 1+ year of customer or retail service experience preferred.
• Cash handling experience preferred.
• Ability to respond and assist clients with inquiries and/or problem resolution.

Responsibilities

• Processes financial transactions for clients accurately and efficiently.
• Identifies client needs uncovered during business interactions and promotes products and services and refers clients to the appropriate bank colleague if needed.
• Builds client loyalty; establishes client relationships, including addressing each client by name.
• Balances cash drawer and assists banking center team in operational duties (eg., balancing the ATM, vault and end of day work).
• Participates in retail sales programs to help meet personal and banking center goals.

Skills

Customer service

Cash handling

Communication skills

Time management

Education

High School Diploma/GED

Tools

MS Office

Job description

1st Source Corporation in Mishawaka, IN, is seeking a customer-focused Teller to provide individualized client service while handling daily transactions. You will address inquiries, promote bank products, and refer clients to colleagues as needed.

The role requires balancing cash, attending team meetings, and participating in community programs. High school diploma or GED is necessary, with 1+ year of retail/service experience preferred.