Personal Banker: Client Growth & Service Pro

WAYNE BANK; Honesdale (Wayne County); On-site; USD 42,000 - 52,000; Full time

Job summary

WAYNE BANK in Honesdale, PA seeks a Personal Banker to deliver courteous, professional service and support a friendly banking experience. You will open business and consumer deposit accounts after assessing the customer’s needs, and you will handle teller duties such as deposits and withdrawals.

The role requires excellent communication and organizational skills, basic computer knowledge, and prior customer service or sales experience.

Qualifications

• Excellent communication, organizational and interpersonal skills (as per candidate).
• Prior sales, customer service and cash handling experience preferred.
• High School Diploma or equivalent required.

Responsibilities

• Represents the bank in a courteous and professional manner.
• Provides prompt, efficient, and accurate services to customers.
• Expands customer base through knowledge of retail services, products and selling techniques.
• Opens business and consumer deposit accounts after determining customer needs.
• Performs teller duties: deposits, withdrawals, loan payments, stop payments, cashier checks and money orders, processing account holds.
• Resolves customer complaints and inquiries and maintains contact with customers via phone or written communication.

Skills

Communication skills

Organizational skills

Interpersonal skills

Basic computer knowledge

Education

High School Diploma or equivalent

Job description

WAYNE BANK in Honesdale, PA seeks a Personal Banker to deliver courteous, professional service and support a friendly banking experience. You will open business and consumer deposit accounts after assessing the customer’s needs, and you will handle teller duties such as deposits and withdrawals.

The role requires excellent communication and organizational skills, basic computer knowledge, and prior customer service or sales experience.