Senior Personal Banker: Relationship & Growth Specialist

Provident Bank; Wayne, Northern (NJ, KY); Hybrid; USD 29,000 - 36,000; Full time

Benefits offered by this job

PTO & Holidays

Health & Wellness Benefits

401(k) Plan

Disability Insurance

Tuition Disbursement

Life Insurance

Employee Assistance Plan

Loan Repayment

Supplemental Life Insurance

Legal plans

Job summary

Provident Bank in Wayne, NJ is seeking a Senior Personal Banker to drive sales and deliver a high level of customer service within a branch environment. The role focuses on building and maintaining a book of business, cross-selling products, and guiding customers through account openings and digital tools.

The position also supports occasional branch operations, referrals to partners, and adherence to security and compliance standards.

Qualifications

• High school diploma or GED is required.
• Minimum 6 months of sales/service experience in a retail environment.

Responsibilities

• Meet sales referrals and cross-selling goals by knowing the features and benefits of all products and services to satisfy the needs of the customers.
• Promotes bank products, refer or resolve customer inquiries concerning accounts or other banking services.
• Actively refers customers for commercial products or services to branch manager, market manager, or appropriate business partner.
• Exceed customer expectations through active engagement, commitment and dedication to servicing and building customer relationships.
• Advance the Bank's Corporate Sales Program through the consultative need’s assessments of customers, developing new relationships, expanding existing ones and is responsible for managing and growing a book-of-business.

Skills

Customer service

Interpersonal skills

Sales ability

Flexible schedule

Problem solving

Education

High school diploma or GED

Job description

Provident Bank in Wayne, NJ is seeking a Senior Personal Banker to drive sales and deliver a high level of customer service within a branch environment. The role focuses on building and maintaining a book of business, cross-selling products, and guiding customers through account openings and digital tools.

The position also supports occasional branch operations, referrals to partners, and adherence to security and compliance standards.