Personal Banker: Cash Handling & Spanish-Speaking Service

First Community Bancshares, Inc.; Fort Worth (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

First Community Bancshares, Inc. seeks a customer-focused Teller in Fort Worth, TX to handle cash transactions and promote bank products. The role emphasizes excellent service in a high-volume environment and requires reliable teamwork and a flexible schedule.

The position involves processing deposits, cross-selling services, and assisting Spanish-speaking customers. Strong attendance and adherence to policies are expected.

Qualifications

• At least 18 years of age.
• High school diploma or equivalent.
• Six months of retail or customer service experience preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Able to pass background investigation.
• Able to work well in a team.

Responsibilities

• Provide exceptional customer service with receipt and payment of cash in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services to support their financial success.
• Follow established policies in accordance with the bank and supervisor's direction.
• Aim for personal achievement of monthly new account production as assigned by upper management.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Process deposits and pay out funds, record all transactions accurately, and balance daily operations.
• Receive cash and checks for deposit, verify amounts, and look for endorsements.
• Examine cash to guard against counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish-speaking population.
• Perform other tasks requested by supervisors as they relate to the bank and its functions.
• Regular and predictable attendance and punctuality.
• Approval limits will be based upon established authority levels.
• Environmental and Physical Requirements should be respected.

Skills

Customer service

Cash handling

Teamwork

Flexible schedule

Spanish language skills

Education

High school diploma or equivalent

Job description

First Community Bancshares, Inc. seeks a customer-focused Teller in Fort Worth, TX to handle cash transactions and promote bank products. The role emphasizes excellent service in a high-volume environment and requires reliable teamwork and a flexible schedule.

The position involves processing deposits, cross-selling services, and assisting Spanish-speaking customers. Strong attendance and adherence to policies are expected.