Personal Banker: Cash Handling & Customer Growth

First Convenience Bank; Tucson (AZ); Sur place; USD 28 000 - 36 000; Plein temps

Résumé du poste

First Convenience Bank in Tucson, AZ seeks a front-line associate to deliver exceptional customer service in a high-volume retail banking environment, handling cash transactions and promoting bank products.

The role requires at least 18 years old, a high school diploma or education in progress, and a flexible schedule including evenings, weekends, and holidays. Background checks apply; teamwork is essential.

Qualifications

• Must be at least 18 years old.
• High school diploma or currently attending high school.
• Six months of retail or customer service experience preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsabilités

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success.
• Follow established policies in accordance with the bank and the supervisor's direction.
• Accountable for the personal achievement of monthly new account production as assigned by upper management.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations.
• Receive cash and checks for deposit, verify amounts, and look for check endorsements.
• Examine cash carefully to guard against acceptance of counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit.
• Process western union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish speaking population.
• Perform other tasks requested by supervisors as they relate to the bank and its functions.
• Regular and predictable attendance and punctuality.
• Approval limits will be based upon established authority levels.

Connaissances

Cash handling

Customer service

Formation

High school diploma or equivalent

Description du poste

First Convenience Bank in Tucson, AZ seeks a front-line associate to deliver exceptional customer service in a high-volume retail banking environment, handling cash transactions and promoting bank products.

The role requires at least 18 years old, a high school diploma or education in progress, and a flexible schedule including evenings, weekends, and holidays. Background checks apply; teamwork is essential.