Flexible Schedule Personal Banker – Customer Service & Sales

First Community Bancshares, Inc.; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

First Community Bancshares, Inc. in Tucson, AZ seeks an entry-level Teller to deliver exceptional customer service and accurate cash handling in a busy banking setting. You will evaluate customer needs and suggest suitable bank products, while following policy and maintaining daily accuracy.

The role involves working evenings, weekends, and holidays as needed, with strong emphasis on teamwork and meeting sales targets for new accounts. Bilingual skills are valued for our diverse customer base.

Qualifications

• At least 18 years of age.
• High school diploma or equivalent.
• Six months of retail or customer service experience preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Must pass background investigation as per policy.
• Ability to work well in a team environment.

Responsibilities

• Provide exceptional customer service, handling cash receipts and payments in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Follow bank policies and supervisor directions.
• Aim for monthly new account production as assigned by management.
• Participate in in-store prospecting within a sales environment.
• Process deposits and payouts, balance daily operations.
• Receive cash and checks, verify amounts and endorsements.
• Guard against counterfeit currency and fraudulent identifications.
• Enter transactions into computer systems and issue receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services to a diverse customer base, including Spanish-speaking customers.
• Perform other tasks as requested by supervisors.
• Maintain regular and punctual attendance.
• Adhere to established approval limits.

Skills

Customer service

Cash handling

Teamwork

Sales

Attention to detail

Education

High school diploma or equivalent

Job description

First Community Bancshares, Inc. in Tucson, AZ seeks an entry-level Teller to deliver exceptional customer service and accurate cash handling in a busy banking setting. You will evaluate customer needs and suggest suitable bank products, while following policy and maintaining daily accuracy.

The role involves working evenings, weekends, and holidays as needed, with strong emphasis on teamwork and meeting sales targets for new accounts. Bilingual skills are valued for our diverse customer base.