Personal Banker

First National Bank Texas; Mansfield (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

First National Bank Texas is seeking a branch associate who provides exceptional customer service, handles cash transactions, and supports sales in a fast-paced environment. You will process deposits, verify transactions, and help customers with bank products and services.

The role requires a high school diploma or equivalent, 18+ years old, and flexibility for evenings, weekends, and holidays. Spanish-speaking customers are a focus, with duties including cross-selling and teamwork in a branch

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent or currently attending high school.
• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsibilities

• Provide exceptional customer service with cash receipt and payment handling in a high-volume environment.
• Evaluate and reference bank products and services to support customers' financial success.
• Process deposits and pay out funds accurately and balance daily operations.
• Receive cash and checks, verify amounts, and issue receipts.
• Cross-sell bank services and products to customers, including Spanish-speaking clients.

Skills

Customer service

Cash handling

Sales

Spanish language

Education

High school diploma or equivalent

Tools

Computer systems

Job description

Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

* Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment