Personal Banker

First National Bank Texas; Hillsboro (TX); In loco; USD 25.000 - 38.000; Tempo pieno

Descrizione del lavoro

First National Bank Texas in Hillsboro, TX is seeking a front-line Customer Service Teller. The role involves handling cash, processing deposits, and promoting bank products in a high-volume branch.

You will serve a diverse client base, including Spanish-speaking customers, and must be flexible to work evenings, weekends, and holidays. Strong teamwork and adherence to policies are essential for daily success.

Competenze

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Six months of retail or customer service experience preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation.
• Ability to work well in a team and with diverse customers.

Mansioni

• Provide exceptional customer service, handling cash receipts and payments in a high-volume environment.
• Evaluate customer relationships and recommend bank products to support financial success.
• Follow bank policies and balance daily transactions.
• Receive deposits, verify amounts, and issue receipts.
• Cross-sell bank services and serve a diverse customer base, including Spanish speakers.
• Process money orders, cashier's checks, wires, and CDs as required.
• Maintain regular and predictable attendance.

Conoscenze

Customer service

Sales orientation

Cash handling

Spanish language skills

Formazione

High school diploma or equivalent

Strumenti

POS system

Bank software

Descrizione del lavoro

Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

* Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment