Personal Banker

First National Bank Texas; Lytle (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

First National Bank Texas is seeking a Customer Service Teller to deliver exceptional service in a high-volume branch. You will handle deposits, payments, and cross-sell products while ensuring accuracy and compliance with procedures.

Responsibilities include processing deposits and cash transactions, serving a diverse customer base (including Spanish-speaking clients), and supporting branch goals. Flexibility for evenings, weekends, and holidays is required; teamwork and reliability are

Qualifications

• 18 years of age or older.
• High school diploma or equivalent.
• Six months of work experience in retail or customer service preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Pass background check per company policy.
• Ability to work in a team and get along with coworkers.

Responsibilities

• Provide exceptional customer service while handling cash transactions.
• Evaluate customer relationships and promote bank products and services.
• Process deposits, withdrawals, and balance daily operations.
• Cross-sell bank services to diverse customers, including Spanish speakers.
• Maintain accuracy in recording transactions and issuing receipts.
• Operate computer systems and basic office equipment.
• Stand or walk for extended periods and lift up to 50 lbs.

Skills

Customer service

Cash handling

Sales

Teamwork

Communication

Education

High School Diploma

Job description

Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

* Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment