Personal Banker

First National Bank Texas; Bryant (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

First National Bank Texas in Bryant, AR seeks a Teller to handle cash transactions, assist customers, and promote bank products in a busy branch. The role requires strong customer service, basic computer use and the ability to work a flexible schedule.

Responsibilities include processing deposits/withdrawals, balancing cash at day end, and providing service to a diverse, predominantly Spanish-speaking customer base. Prior cash handling and retail experience preferred.

Qualifications

• Provides exceptional customer service in a high-volume sales environment.
• Handles cash transactions accurately and balances at end of day.
• Assists diverse customer base, including many Spanish speakers.
• Maintains compliance with bank policies and procedures.
• Requires ability to stand, walk and work flexible hours.

Responsibilities

• Receive cash deposits and payments from customers.
• Process deposits, withdrawals and transfers per procedures.
• Cross-sell bank products and services to customers.
• Provide bank services and information to customers in person.
• Maintain accurate records of transactions and receipts.

Skills

Customer service

Cash handling

Spanish language

Computer skills

Education

High school diploma or equivalent

Tools

Computer

Cash register

Job description

Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

* Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment