Personal Banker

FirsTier Bank; Kearney (NE); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Flexible spending account

Health savings account

Life insurance

Paid time off

Job summary

FirsTier Bank in Kearney, Nebraska is seeking a Personal Banker to be the first contact for customers, delivering superior service in person and over the phone. The role focuses on accurate cash handling, deposits, new account openings, and promoting bank services.

The position is full-time, in a professional office setting with in-person work at the Kearney branch. Prior customer service experience and familiarity with banking products are valued.

Qualifications

• High school diploma or equivalent required.
• 2 years customer service & cash handling experience required.
• FISERV experience desired.

Responsibilities

• Cash checks and disburse funds after verification of signatures and funds.
• Accept deposits and confirm accuracy of transactions.
• Prepare, verify and issue cashier's checks.
• Enter transactions in bank system and print receipts.
• Balance cash drawers at end of shifts.
• Maintain secure work area for negotiable instruments and records.
• Answer customer inquiries and refer to appropriate personnel.
• Promote bank products and services to customers.

Skills

Verbal communication

Cash handling

Integrity

Customer service

Attention to detail

Education

High school diploma

Tools

FISERV

Job description

FirsTier Bank is a family-owned community bank currently servicing 12 branch markets throughout Colorado, Wyoming and Nebraska. We are currently searching for a Personal Banker to join our Kearney, Nebraska team.

Enjoy a rewarding career while providing exceptional service to our valued customers.

Job Description:

The Personal Banker will be the first point of contact for customers, both in person and over the telephone. The Personal Banker provides superior customer service, in a friendly and courteous manner.

Duties/Responsibilities:

• Cashes checks and disburses funds after verifying signatures and sufficiency of funds to support withdrawals.
• Accepts deposits, confirming accuracy of transaction.
• Prepares, verifies, and issues cashiers’ checks.
• Enters transactions in bank’s recordkeeping system, recording all transactions and producing customer receipts.
• Calculates daily transactions using appropriate technology.
• Balances all monies in cash drawers at the end of shifts.
• Maintains a work area that ensures the safety of all negotiable instruments and confidential records.
• Answers customer inquiries and refers customers to appropriate personnel.
• Provides information and answers questions regarding bank products, services, interest rates, fees and bank policies.
• Ability to open a variety of new accounts for customers including checking, certificates of deposits, savings, IRA’s and others.
• Identifies and capitalizes on opportunities to promote new banking services.
• Use the essential skills of effective communication and listening to meet the financial needs of customers and develop customer relationships.
• Other duties as assigned by branch management.

Job Type: Full-time; Monday to Friday; 40 hours per week

Physical setting: Professional Office

Work Location: In person

Qualifications:

• Customer Service & Cash Handling: 2 years (required)

Skills/Abilities:

• Excellent verbal communication skills.
• Excellent math skills.
• Trustworthiness and the ability to act with integrity.
• Thorough understanding of customer service.

Physical Requirements:

• Must be able to lift up to 15 pounds.
• May need to stand for long periods of time.

Education and Experience:

• High school diploma or equivalent is required.
• Previous experience working directly with the public preferred.
• FISERV experience desired

Benefits include:

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Flexible spending account
• Health savings account
• Life insurance
• Paid time off

Pay: $17.00-$20.00 per hour. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience.

FirsTier Bank is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to including race, religion, color, national origin, gender, sexual orientation, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.