In-Branch Personal Banker — Customer Care Pro

FirsTier Bank; Kearney (NE); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Flexible spending account

Health savings account

Life insurance

Paid time off

Job summary

FirsTier Bank in Kearney, Nebraska is seeking a Personal Banker to be the first contact for customers, delivering superior service in person and over the phone. The role focuses on accurate cash handling, deposits, new account openings, and promoting bank services.

The position is full-time, in a professional office setting with in-person work at the Kearney branch. Prior customer service experience and familiarity with banking products are valued.

Qualifications

• High school diploma or equivalent required.
• 2 years customer service & cash handling experience required.
• FISERV experience desired.

Responsibilities

• Cash checks and disburse funds after verification of signatures and funds.
• Accept deposits and confirm accuracy of transactions.
• Prepare, verify and issue cashier's checks.
• Enter transactions in bank system and print receipts.
• Balance cash drawers at end of shifts.
• Maintain secure work area for negotiable instruments and records.
• Answer customer inquiries and refer to appropriate personnel.
• Promote bank products and services to customers.

Skills

Verbal communication

Cash handling

Integrity

Customer service

Attention to detail

Education

High school diploma

Tools

FISERV

Job description

FirsTier Bank in Kearney, Nebraska is seeking a Personal Banker to be the first contact for customers, delivering superior service in person and over the phone. The role focuses on accurate cash handling, deposits, new account openings, and promoting bank services.

The position is full-time, in a professional office setting with in-person work at the Kearney branch. Prior customer service experience and familiarity with banking products are valued.