Personal Banker

1stnb; Grapevine (TX); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

1stnb in Grapevine, TX seeks a friendly Customer Service Teller to handle cash transactions in a high-volume branch, ensuring accurate processing of deposits and payments. You will cross-sell bank products, assist diverse customers (including Spanish speakers), and follow bank policies under supervision to balance daily operations.

Qualifications: 18+ years old, high school diploma or equivalent, 6 months of retail or service experience preferred, and availability for evenings, weekends, and

Formación

• High school diploma or equivalent is required.
• Prior 6 months in retail or customer service preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must pass background investigation according to company policy.

Responsabilidades

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, in a high-volume sales environment.
• Evaluate new and existing customer relationships and recommend bank products.
• Follow established policies in accordance with bank and supervisor directions.
• Balance each day's operations and ensure accurate transaction records.
• Cross-sell bank services and provide for a diverse customer base, including Spanish speakers.
• Process deposits, pay out funds, and issue receipts; verify endorsements.

Conocimientos

Cash handling

Sales skills

Customer service

Bilingual Spanish

Educación

High School Diploma

Herramientas

POS System

Banking Software

Descripción del empleo

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

Member FDIC, Equal Housing Lender
FCBI is an Equal Opportunity Employer
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at[phone].

EEO is the Law