Personal Banker

Fhnb; Red Oak (TX); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Fhnb in Texas is seeking a bank teller to deliver excellent customer service in a busy branch. You will handle cash receipts, deposits, and transactions while promoting bank products to meet customer needs.

Role requires a high school diploma and flexibility to work evenings, weekends and holidays. You’ll join a team-focused environment that values accuracy, reliability and service quality.

Formación

• Must have a high school diploma or equivalent.
• Six months of retail or customer service experience preferred.
• Flexibility to work evenings, weekends and holidays.
• Background check as per company policy.
• Able to work in a team and with coworkers.

Responsabilidades

• Provide exceptional customer service, handling cash receipts and payments in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Follow established bank policies under supervisor guidance.
• Achieve monthly new account production goals as assigned.
• Engage in in-store prospecting and cross-sell bank services.
• Process deposits and issue receipts, balancing daily operations.
• Accept cash and checks, verify amounts and endorsements.
• Guard against counterfeit items and verify identifications.
• Enter transactions into the computer and provide receipts.
• Sell money orders and bank-to-bank wires, CDs, and other services.
• Process Western Union wires and cash advances.
• Serve a diverse customer base, including Spanish speakers.
• Perform other tasks requested by supervisors and ensure attendance.

Conocimientos

Customer service

Cash handling

Sales ability

Bilingual Spanish

Teamwork

Educación

High school diploma or equivalent

Descripción del empleo

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

Member FDIC, Equal Housing Lender
FCBI is an Equal Opportunity Employer
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at[phone].

EEO is the Law