Personal Banker

1stnb; Kerrville (TX); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

1stnb in Kerrville, TX is seeking a customer-focused Bank Teller to join our busy branch. Under direct supervision, you will handle cash receipts and payments, assist customers with deposits, and promote bank products and services.

The role requires a high school diploma or equivalent, strong teamwork, flexible scheduling including evenings and weekends, and the ability to pass background checks. Candidates should deliver exceptional service to a diverse client base, including Spanish speakers.

Formación

• Age 18+ required
• High school diploma or equivalent
• Six months of retail/customer service experience preferred
• Flexible schedule including evenings, weekends, and holidays
• Background check as per company policy
• Ability to work well in a team environment

Responsabilidades

• Handle cash receipts and payments in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Follow established policies in accordance with bank and supervisor directions.
• Be accountable for personal achievement of monthly new account production as assigned by upper management.
• Participate in an active sales environment, including in-store aisle prospecting.
• Process deposits and cash withdrawals, balance daily operations and record transactions accurately.

Conocimientos

Customer service

Cash handling

Teamwork

Time management

Educación

High School Diploma or equivalent

Descripción del empleo

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

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