Personal Banker

First Community Bancshares, Inc.; Red Oak (TX); Presencial; USD 19.000 - 25.000; Jornada completa

Descripción de la vacante

First Community Bancshares, Inc. is hiring for a teller role in Texas. The position emphasizes exceptional customer service, cash handling, and sales activities within a busy branch.

You’ll process deposits, issue money orders, and cross-sell bank services while supporting a diverse customer base, including Spanish speakers. Qualified candidates are 18+, with a high school diploma or equivalent, and may have six months of related experience.

Formación

• At least 18 years of age and able to pass background check.
• High school diploma or equivalent required or in progress.
• Six months of work experience in retail or customer service preferred.
• Ability to work a flexible schedule including evenings, weekends and holidays.

Responsabilidades

• Provide exceptional customer service with cash receipts and payments in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Process deposits, issue receipts, balance daily transactions and ensure accuracy.
• Cross-sell bank services and support diverse customer base, including Spanish speakers.
• Maintain attendance and punctuality; follow bank policies and supervisor directions.

Conocimientos

Exceptional customer service

Cash handling

Sales experience

Teamwork

Educación

High school diploma or equivalent

Descripción del empleo

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

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