Person In Charge - IL

PREMIUM LOAVES; Bourbonnais (IL); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Dental insurance

Medical insurance

Vision insurance

Retirement plan with employer match

Paid time off

Free meal program

Significant manager training opportunities

Job summary

PREMIUM LOAVES in Bourbonnais, IL is seeking a Shift Lead to ensure customer satisfaction and operational standards during shifts. Responsibilities include overseeing food preparation, cash handling, and ensuring high service levels.

The ideal candidate should communicate effectively in English, manage stress well, and be at least 18 years of age with a valid driver’s license. Benefits include dental, medical, and vision insurance, as well as paid time off and significant training opportunities.

Qualifications

• Must be able to read, write, and communicate in English.
• Must be at least 18 years of age and have a valid driver’s license.
• Must be able to lift 50 pounds.

Responsibilities

• Ensures that every customer receives world-class customer service.
• Completes and oversees daily food preparation.
• Responsible for 100% of the cash drawers during the shift.

Skills

Customer service

Communication

Problem-solving

Stress management

Job description

Job Location: Bournbonnais, IL 60914

Salary Range: $16.00 - $18.00 Hourly

Job Summary: Shift Leads run a shift, but do not have authority over other employees. The Shift Lead’s job is to ensure high levels of customer satisfaction and to confirm that operational standards are maintained at all times during their shift.

Responsibilities

• Ensures that every customer receives world‑class customer service.
• Routes deliveries and serves drivers to maximize delivery business and speed within the four walls of the restaurant.
• Completes and oversees daily food preparation (opening procedures, meat and vegetable slicing, bread production).
• Completes and oversees opening and closing procedures.
• Executes systems and procedures with 100% integrity and completeness. Completes daily paperwork as necessary.
• Responsible for 100% of the cash drawers at all times during the shift.
• Displays a sense of urgency in all tasks.

Knowledge, Skills, and Abilities

• Must be able to read, write, and communicate in English.
• Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit the entire workday.
• Must be able to lift 50 pounds.
• Must be at least 18 years of age, have a valid driver’s license, reliable transportation, current automobile insurance, and a clean driving record.

Special Requirements

• Willing to work evenings, holidays, weekends as business dictates.
• Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
• Ability to handle and resolve customer threats and issues.
• Ability to handle stress and a high‑volume enterprise.

EEO & Accommodation

The Company will consider requests or exceptions based on legally protected religious observances, reasonable accommodations to an employee’s disability, or as otherwise required by law.

Benefits

• Dental insurance
• Medical insurance
• Vision insurance
• Retirement plan with employer match
• Paid time off
• Free meal program
• Significant manager training opportunities