Permitting Specialist — Public Permits & Help Desk

City of Maypearl; Hutto (TX); On-site; USD 36,000 - 60,000; Full time

Job summary

The City of Hutto is seeking a Permit Technician to assist the public with building codes and licensing, process permits, and maintain departmental records. Under supervision, you will verify contractor licenses and enter information into the GovWell system, ensuring accurate filing and timely processing of applications.

The role requires strong customer service, clear written and verbal communication, and the ability to explain procedures to customers.

Qualifications

• Knowledge of permitting procedures and processes.
• Experience handling data entry and records management.
• Ability to prepare clear and concise reports.
• Excellent written and verbal communication with customers.

Responsibilities

• Explain permitting procedures to customers and assist with forms.
• Enter data in GovWell system and maintain records.
• Maintain all divisional records and prepare monthly permit reports.
• Process construction permits including fees, issuance, and document routing.
• Verify contractor licenses and oversee plan submittals per policy.
• Assist walk-in customers and serve as first contact for the department.
• Collect development-related fees and handle deposits in financial software.
• Monitor permits for completion and notify applicants of expirations.

Skills

Permitting procedures

Data entry

Report writing

Customer service

Communication skills

Tools

GovWell system

Job description

The City of Hutto is seeking a Permit Technician to assist the public with building codes and licensing, process permits, and maintain departmental records. Under supervision, you will verify contractor licenses and enter information into the GovWell system, ensuring accurate filing and timely processing of applications.

The role requires strong customer service, clear written and verbal communication, and the ability to explain procedures to customers.