Development & Permitting Services Specialist

City-of-Leander,-Texa; Leander (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

The City of Leander is seeking a mid-level Permit Technician to support the Development Services Department. The role involves extensive in-person, phone, and email customer service, data entry, and guiding applicants through planning, zoning, and permitting processes.

Responsibilities include reviewing applications, explaining requirements, coordinating with staff, processing payments, and maintaining records.

Qualifications

• High school graduate or its equivalent.
• Two years of full-time work experience involving public contact in an office setting.
• Must obtain Permit Technician’s certification through the ICC within one year from date of hire.

Responsibilities

• Greets the public in person and on the phone, provides general information regarding development services, licenses, permits, building codes and development codes.
• Conducts completeness review of all applications and facilitates the submittal process by assessing scope of project and relevant requirements; educates customers regarding necessary applications and general code compliance of proposed projects.
• Presents and explains basic application requirements and regulations to designers, engineers, developers and the public.
• Coordinates comment resolution meetings.
• Assists in completing applications by explaining requirements and interacts with professionals, permit expediters, contractors, and the public.
• Maintains and manages department files, records and documents, electronically and/or paper.
• Rejects incomplete applications.
• Assists applicants with the submittal process and receives all applications into department tracking software.
• Reports inspection clearances with the appropriate utility companies.
• Coordinates with permit software liaisons in the creation and updating of departmental reports.
• Processes payment batches accurately and reconciles daily deposit.
• Processes refunds accurately.
• Cross trains with other Development Services Technicians to assist the public with planning, zoning, development, residential and/or commercial permitting matters.
• Various other duties related to permitting and development processes.
• Verifies final inspections and prepares Certificate of Occupancy.

Skills

Customer service

Data entry

Communication

Education

High school diploma or equivalent

Associate degree

Tools

Permit software

Excel

Word

Job description

The City of Leander is seeking a mid-level Permit Technician to support the Development Services Department. The role involves extensive in-person, phone, and email customer service, data entry, and guiding applicants through planning, zoning, and permitting processes.

Responsibilities include reviewing applications, explaining requirements, coordinating with staff, processing payments, and maintaining records.