Permitting & Records Specialist

City of San Marcos, Texas; San Marcos (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

City of San Marcos, Texas is seeking a Building Permit Technician to support the development process by managing permit intake, ensuring accurate records, and delivering high-quality customer service to applicants and the public.

You will use My Government Online to process permits, track fees, and maintain plan review files, ensuring compliance and a transparent, efficient permitting experience for the community.

Qualifications

• Minimum: High School Diploma or equivalent.
• Two (2) years permit processing or customer service experience.
• My Government Online experience preferred.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Facilitate the permitting process by managing intake, processing, issuance, and close-out of permits using the My Government Online system.
• Serve as primary point of contact for applicants, contractors, developers, and the public, guiding permitting requirements and coordinating plan review communications.
• Review licensing and insurance documentation to ensure contractor eligibility.
• Calculate, collect, and record permit-related fees and maintain daily financial records.

Skills

Permit processing

Customer service

Verbal communication

Written communication

Education

High School Diploma or equivalent

Tools

My Government Online

Job description

City of San Marcos, Texas is seeking a Building Permit Technician to support the development process by managing permit intake, ensuring accurate records, and delivering high-quality customer service to applicants and the public.

You will use My Government Online to process permits, track fees, and maintain plan review files, ensuring compliance and a transparent, efficient permitting experience for the community.