Dynamic Permit Coordinator

City of Kissimmee; Kissimmee (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

The City of Kissimmee seeks a Permitting Technician to provide customer service and technical support for the Development Services Department. The role involves processing building, electrical, mechanical, and plumbing permits, registrations and receipts, and ensuring documentation compliance.

Responsibilities include phone/email inquiries, data entry, permit issuance, and schedules for inspections, with emphasis on accuracy, confidentiality, and efficient office operations.

Qualifications

• Requires a high school diploma or GED plus 1–2 years of related experience or equivalent.
• Notary Public certification, construction or building division experience preferred.
• Permit Technician Certification is preferred and valid Florida driver's license required.

Responsibilities

• Greet customers and perform customer service duties promptly and courteously.
• Answer phone calls and emails, provide information or direct inquiries to staff.
• Process and issue permits, contractor registrations, and business tax receipts.
• Collect fees, balance cash drawer, and deposit funds daily.
• Schedule inspections and maintain department records and files.

Skills

Customer service

Communication skills

Attention to detail

Data entry

Cash handling

Education

High school diploma or GED

FEMA ICS certifications (ICS-100, 200, 700)

Tools

Office software

Job description

The City of Kissimmee seeks a Permitting Technician to provide customer service and technical support for the Development Services Department. The role involves processing building, electrical, mechanical, and plumbing permits, registrations and receipts, and ensuring documentation compliance.

Responsibilities include phone/email inquiries, data entry, permit issuance, and schedules for inspections, with emphasis on accuracy, confidentiality, and efficient office operations.