Permit Services Technician

Ventura, City of (CA); Ventura (CA); On-site; USD 68,000 - 82,000; Full time

Benefits offered by this job

Competitive pay

Professional development

Vacation & holidays

Deferred compensation

CalPERS retirement

Tuition reimbursement & bilingual pay

Job summary

The City of Ventura is seeking a motivated Permit Services Technician to join our Community Development Department. Under general supervision, you will process building and construction permits, issue permits, maintain records, and serve as the first point of contact for applicants about applications, permitting processes, requirements, and fees.

Key responsibilities include processing permits efficiently, calculating fees accurately, assisting contractors and the public with applications,

Qualifications

• High school diploma or equivalent; 1 year public interaction/permit experience; familiarity with records management and computer usage is desirable.
• Experience or coursework in construction technology and plan review is desirable.
• ICC Permit Technician certification (or equivalent) is desirable for Technician II.

Responsibilities

• Process building and construction permits efficiently, ensuring approvals, accurate fees, and payments.
• Answer questions related to permits, fees, codes, and Building and Safety procedures.
• Assist contractors, builders and the public with permit applications and required documentation.
• Review permit applications and plans for completeness and route documents for review.
• Resolve customer concerns, track records, and escalate complex matters when needed.
• Maintain records, prepare reports, and support office operations.

Skills

Customer service

Public interaction

Permits processing

Records management

Education

High School Diploma or equivalent

ICC Permit Technician certification (desirable)

Job description

Applications are accepted exclusively through the City of Ventura Career Site: www.cityofventura.ca.gov/jobs. Submissions through other websites or methods will not be accepted.

Pay & Benefits

Whether you're starting your career journey or seeking new opportunities, we welcome all and offer:

• Competitive pay and benefits
• Strong supportfor professional development
• Vacation & Holiday Compensation
• Deferred Compensation
• CalPERS Retirement
• Tuition Reimbursement & Bilingual Pay

Pay (DOQ):

• Permit Services Technician l - $32.5612 - $39.5783 Hourly DOQ
• Permit Services Technician II - $35.7982 - $43.5135 Hourly DOQ

About the Opportunity

The City of Ventura is seeking a motivated Permit Services Technician to join our Community Development Department. Under general supervision, this position performs technical duties related to the issuance of building and construction permits, including processing plans, issuing permits, and maintaining records. The Permit Services Technician also serves as the initial point of contact and resource for customers regarding applications, permitting processes, requirements, and associated fees.

Key responsibilities include:

• Processes building and construction permits efficiently, ensuring required approvals are obtained, fees are calculated accurately, and payments are processed.
• Provides customer service by answering questions related to permits, fees, codes, and Building and Safety procedures.
• Assists contractors, builders, and the public with permit applications and required documentation.
• Reviews permit applications and plans for completeness and routes documents for departmental review.
• Resolves customer concerns, tracks records, follows up on issues, and escalates complex matters when needed.
• Maintains records, prepares reports, assigns street addresses to new developments, and supports office operations.
• Drafts correspondence and participates in community outreach programs related to Building and Safety.
• Performs related duties as assigned.

Minimum Qualifications – Required

Permit Services Technician I: A combination of experience and training equivalent to completion of high school and one year of experience explaining codes and/or issuing building permits and one year of experience interacting with and/or providing information to the public are required. Additional course work or training in records management, construction technology and computer usage and experience explaining codes and issuing permits at a public counter is highly desirable

Permit Services Technician II: In addition to the above, additional course work or training in construction technology or plan checking and 18 months of progressively responsible experience comparable to that of a Permit Services Technician I with the City of Ventura.

Licenses: Depending on assignment, possession of a valid California Class C driver license may be required.

Certification: Permit Services Technician II: Possession of an International Code Council (ICC) Permit Technician certification (or equivalent) is highly desirable.

About the Department

The Community Development Department is responsible for guiding the City’s growth in a way that is safe, sustainable, and responsive to community needs. The department oversees planning and zoning, permit services, building and safety, code enforcement, housing, and redevelopment activities. Through these functions, Community Development ensures that new development and improvements to existing properties comply with City policies, zoning regulations, and building and safety standards.

Working collaboratively across divisions and with City leadership, commissions, and the public, the department supports economic vitality, protects neighborhood quality, advances affordable housing initiatives, and promotes long-term planning goals. Community Development plays a key role in shaping the built environment while balancing regulatory requirements, public safety, and community values.

While the eligibility list for this classification may be used to fill other regular vacancies at the discretion of the City, this recruitment is specifically intended to fill the Permit Services Technician position within the Community Development Department. Candidates selected from the eligibility list will be considered for assignment to this department based on departmental needs and the candidate’s qualifications and experience.

Additional Information

To learn more about the City’s hiring process, visit the City of Ventura Hiring Process page.

Questions? Contact the Recruitment Team:

[e-mail]

[phone]

In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, [phone], e-mail: [e-mail].

The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!