Permit Services Technician

Cityofventura; United States; Vor Ort; USD 44.000 - 59.000; Vollzeit

Benefits dieser Stelle

Competitive pay and benefits

Strong support for professional dev't

Vacation & Holiday Compensation

Deferred Compensation

CalPERS Retirement

Tuition Reimbursement & Bilingual Pay

Zusammenfassung

The City of Ventura is seeking a motivated Permit Services Technician to join the Community Development Department. Under supervision, you will issue permits, process plans, and maintain records while serving as the first point of contact for applicants.

Responsibilities include assisting contractors, reviewing applications, and resolving customer concerns, with a focus on accurate fee calculation and efficient permitting processes. This role supports office operations and community outreach.

Qualifikationen

• Experience handling building permits or public-facing permit processes is a plus.
• Strong customer service and communication skills are required.
• Experience with records management or permit software is desirable.

Aufgaben

• Process building and construction permits efficiently and accurately, including fees and payments.
• Provide customer service by answering questions on permits, fees, codes, and procedures.
• Assist contractors and the public with permit applications and required documentation.
• Review applications and plans for completeness and route for review.
• Maintain records and prepare reports; support office operations.

Kenntnisse

Customer service

Communication

Public interaction

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Pay & Benefits

• Competitive pay and benefits


• Strong support for professional development


• Vacation & Holiday Compensation


• Deferred Compensation


• CalPERS Retirement


• Tuition Reimbursement & Bilingual Pay

Pay (DOQ)

Permit Services Technician I - $32.56 - $39.57 Hourly DOQ

Permit Services Technician II - $35.79 - $43.51 Hourly DOQ

About the Opportunity

The City of Ventura is seeking a motivated Permit Services Technician to join our Community Development Department. Under general supervision, this position performs technical duties related to the issuance of building and construction permits, including processing plans, issuing permits, and maintaining records. The Permit Services Technician also serves as the initial point of contact and resource for customers regarding applications, permitting processes, requirements, and associated fees.

Key responsibilities

• Processes building and construction permits efficiently, ensuring required approvals are obtained, fees are calculated accurately, and payments are processed.


• Provides customer service by answering questions related to permits, fees, codes, and Building and Safety procedures.


• Assists contractors, builders, and the public with permit applications and required documentation.


• Reviews permit applications and plans for completeness and routes documents for departmental review.


• Resolves customer concerns, tracks records, follows up on issues, and escalates complex matters when needed.


• Maintains records, prepares reports, assigns street addresses to new developments, and supports office operations.


• Drafts correspondence and participates in community outreach programs related to Building and Safety.


• Performs related duties as assigned.

Minimum Qualifications - Required

Permit Services Technician I: A combination of experience and training equivalent to completion of high school and one year of experience explaining codes and/or issuing building permits and one year of experience interacting with and/or providing information to the public are required. Additional course work or training in records management, construction technology and computer usage and experience explaining codes and issuing permits at a public counter is highly desirable

Permit Services Technician II: In addition to the above, additional course work or training in construction technology or plan checking and 18 months of progressively responsible experience comparable to that of a Permit Services Technician I with the City of Ventura.

Licenses

Depending on assignment, possession of a valid California Class C driver license may be required.

Certification

Permit Services Technician II: Possession of an International Code Council (ICC) Permit Technician certification (or equivalent) is highly desirable.

About the Department

The Community Development Department is responsible for guiding the City's growth in a way that is safe, sustainable, and responsive to community needs. The department oversees planning and zoning, permit services, building and safety, code enforcement, housing, and redevelopment activities. Through these functions, Community Development ensures that new development and improvements to existing properties comply with City policies, zoning regulations, and building and safety standards.

Working collaboratively across divisions and with City leadership, commissions, and the public, the department supports economic vitality, protects neighborhood quality, advances affordable housing initiatives, and promotes long-term planning goals. Community Development plays a key role in shaping the built environment while balancing regulatory requirements, public safety, and community values.

While the eligibility list for this classification may be used to fill other regular vacancies at the discretion of the City, this recruitment is specifically intended to fill the Permit Services Technician position within the Community Development Department.