Permit Clerk

City of Pharr; Pharr (TX); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off

Retirement

Job summary

The City of Pharr seeks a Full-Time Permit Clerk onsite in Pharr, Texas to handle permit processing, take messages, direct calls, and assist the public with courteous service in a fast-paced municipal setting.

Daily duties include reviewing files and records, providing clerical support, and ensuring accurate documentation. You’ll engage with diverse projects, uphold confidentiality, and pass a thorough criminal background check.

Qualifications

• Strong foundation in administrative and clerical procedures.
• Proficiency in relevant software tools.
• Excellent listening and communication skills.
• Ability to organize and prioritize tasks.
• Must pass a criminal background check.

Responsibilities

• Answer telephones, direct calls and take messages.
• Provide clerical, secretarial, and administrative support.
• Review files, records and documents for accuracy.
• Interact with the public with tact and diplomacy.

Skills

Customer service

Attention to detail

Organizational skills

Communication

Listening skills

Tools

Office software

Job description

Join the City of Pharr as a Full-Time Permit Clerk and immerse yourself in a dynamic environment that fosters professional growth and innovation. Working onsite in the vibrant city of Pharr, Texas, you will have the opportunity to play a crucial role in assisting our community with essential permit processing, enhancing your customer service skills while problem-solving daily challenges. With a competitive pay of $26,000.00, this position offers the chance to be part of a forward-thinking team that values customer-centricity and energetic collaboration. You will engage with diverse projects, making a tangible impact on the community you serve. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement. Embrace the excitement of contributing to city development while expanding your professional network and experience in the public sector!

Your day as a Permit Clerk

As a Full-Time Permit Clerk at the City of Pharr, you will engage in a range of essential duties that facilitate smooth office operations. Your primary responsibilities will include answering telephones, directing calls, and taking messages to ensure effective communication within the team. You'll perform routine clerical, secretarial, and administrative support tasks while reviewing files, records, and other documents to maintain accurate information.

Daily interactions with the public will require you to handle sensitive matters with tact and diplomacy, showcasing your exceptional customer service skills. Additionally, you will need to understand and follow both oral and written instructions meticulously, ensuring that all processes align with the organization's goals and standards. This multifaceted role is perfect for someone who thrives in a professional and customer-focused environment.

What matters most

To excel as a Full-Time Permit Clerk at the City of Pharr, candidates should possess a strong foundation in administrative and clerical procedures, ensuring efficient office operations. Proficiency in relevant software tools is essential to navigate daily tasks effectively. Strong listening skills are crucial, as the role requires the ability to comprehend and interpret information presented through verbal communication. Attention to detail is paramount when reviewing files and records, enabling you to maintain accuracy in documentation.

Additionally, organizational skills and the ability to prioritize tasks will help you manage the demands of a fast-paced environment while delivering exceptional service. A customer-centric mindset, coupled with a diplomatic approach to handling sensitive matters, will foster positive interactions with the public and enhance the overall mission of the City of Pharr.

Knowledge and skills required for the position are:

• Knowledge of administrative and clerical procedures and systems
• Ability to listen and understand information and ideas presented through spoken works and sentences

Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.