Permit Clerk

City of Midland, Texas; Midland (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

The City of Midland, Texas is seeking a Permit Clerk to assist the public with building permits and inspections. This role involves excellent customer service, data entry, and collaboration with various city personnel. Ideal candidates will possess strong communication skills and a high school diploma. This is an entry-level position with full-time employment in government administration.

Qualifications

• Effective communication skills with contractors, citizens, and colleagues.
• Ability to handle irate customers.

Responsibilities

• Issue permits and schedule inspections after review for compliance.
• Assist the public via telephone, email, or in person with permits and questions.
• Collect and reconcile permit fees; prepare monthly financial reports.

Skills

Communication

Public Relations

Education

High School Diploma

Tools

Microsoft Office

Job description

Join to apply for the Permit Clerk role at City of Midland, Texas

Assists the public with the issuance of building permits and scheduling inspections required by the City of Midland. Responds to phone calls and emails, maintains communication with the public, homeowners, builders, contractors, and other City personnel. Provides excellent customer service and collaborates with other Code Administration staff. Reports directly to the Residential Permit and Customer Service Manager.

Essential Job Duties

1. Issue permits and schedule inspections after review for compliance.
2. Enter permit data into databases.
3. Assist the public via telephone, email, or in person with permits and questions.
4. Collect and reconcile permit fees; prepare monthly financial reports.
5. Register contractors and assist with bonding processes.
6. Relay requests from the public to the appropriate staff.
7. Perform office duties such as typing, filing, copying, and record maintenance, including report generation.
8. Assist city personnel, including field inspectors, as needed.
9. Perform other duties as required by the Building Official.

Physical and Environmental Conditions

Ability to sit, stand, move about, lift drawings and code books, and operate computers and phones for extended periods.

Required Qualifications

Effective communication skills with contractors, citizens, and colleagues. Good telephone and public relations skills. Ability to handle irate customers. Ability to read and understand written materials. Proficiency with calculators, mobile phones, personal computers, and Microsoft Office programs. High school diploma or equivalent plus clerical or office experience.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Government Administration