Permit Administrator — Front‑Line Operations & Service

Wellesley; Wellesley (MA); On-site; USD 49,000 - 56,000; Full time

Benefits offered by this job

Benefits package

Job summary

The Town of Wellesley is hiring a full-time Permit Administrator (35 hours per week) to support the Building Department. You will provide administrative and clerical support, manage workflows, assist the public with permitting, and help supervise staff to ensure efficient daily operations.

Ideal candidates have an associate degree or equivalent experience, five years of office experience, and proficiency with MUNIS and Microsoft Office. A comprehensive benefits package is offered.

Qualifications

• Associate degree or equivalent experience in a related field.
• Five years of administrative experience in an office environment.
• Familiarity with MUNIS or other accounting software.
• Proficiency in Microsoft Office and online permitting software.
• Excellent customer service, interpersonal, written, and verbal communication skills.
• Strong organizational skills and ability to work independently.

Responsibilities

• Provide administrative, bookkeeping, and clerical support to the Building Department and inspectors.
• Manage departmental workflows, including reporting, payroll, scheduling, and attendance.
• Assist residents, contractors, and the public with inquiries and permitting processes.
• Maintain knowledge of Town Bylaws, Zoning Bylaws, and departmental policies.
• Supervise a full-time Secretary and assist in ensuring efficient daily operations.

Skills

Administrative experience

Customer service

Microsoft Office

Attention to detail

Communication skills

Independent work

Education

Associate's degree in Business or related field

Tools

MUNIS

Accounting software

Job description

The Town of Wellesley is hiring a full-time Permit Administrator (35 hours per week) to support the Building Department. You will provide administrative and clerical support, manage workflows, assist the public with permitting, and help supervise staff to ensure efficient daily operations.

Ideal candidates have an associate degree or equivalent experience, five years of office experience, and proficiency with MUNIS and Microsoft Office. A comprehensive benefits package is offered.