Radiology Front Desk & Patient Concierge (Part-Time)

Cape Cod Healthcare; Hyannis (MA); On-site; USD 28,254 - 46,411; Part time

Job summary

Cape Cod Hospital in Hyannis, MA seeks a clerical/secretarial professional to greet patients, collect demographics, register patients, and handle insurance verifications in the radiology department.

Responsibilities include answering calls, obtaining consent for billing, and processing payments while maintaining confidentiality under HIPAA and providing service excellence to patients and staff.

Qualifications

• Ability to read, write and communicate in English.
• High School graduate or GED.
• Successful passage of basic Medical Terminology course OR successful passage of the CCH Medical Terminology exam.
• Minimum six (6) months experience in patient registration, admitting, nurse's aide, medical secretary, medical receptionist, or similar position.

Responsibilities

• Greet patients and obtain demographic and insurance information and register patient into system.
• Answer telephone in a professional, courteous and pleasant manner.
• Obtain legally acceptable general consents to bill third parties.
• Verify and accurately enter radiology orders in the radiology information system.
• Register patient using the electronic registration system and needed forms.
• Accurately verify patient appointments and direct/escort to examination area.

Skills

Customer service

English communication

Medical terminology

Data entry

Education

High School diploma or GED

Medical Terminology course

Tools

Radiology information system

Electronic registration system

Job description

Cape Cod Hospital in Hyannis, MA seeks a clerical/secretarial professional to greet patients, collect demographics, register patients, and handle insurance verifications in the radiology department.

Responsibilities include answering calls, obtaining consent for billing, and processing payments while maintaining confidentiality under HIPAA and providing service excellence to patients and staff.