Performance Strategy & AI Activation Lead

CDW; Chicago (IL); On-site; USD 114,000 - 159,000; Full time

Benefits offered by this job

Annual bonus

Benefits overview

Job summary

CDW seeks a Manager, Performance Strategy & AI Activation to define, measure, and accelerate performance enterprise-wide. You will align performance practices with business priorities, reinforce CDW's values, and enable an AI-first mindset.

You’ll partner with HR and business leaders to drive adoption, govern processes, and lead global programs that improve outcomes using AI and data-driven insights.

Qualifications

• Bachelor's degree in human resources, Business, Organizational Development, Psychology, or a related field.
• 8+ years of progressive experience in performance management, talent management, organizational effectiveness, HR business partnership, change management, or a related HR discipline.
• Experience leading enterprise-wide HR or talent processes, programs, or transformation initiatives within a large, multinational company.
• Experience partnering with business leaders and HR teams to drive adoption and lead change.
• Strong program management, communication, and stakeholder management skills.
• Experience leveraging HR technology and workforce data to improve processes and outcomes.
• Demonstrated personal use of AI tools to improve productivity, analysis, communication, or decision-making.
• Strong curiosity and commitment to continuous learning in AI, workforce transformation, and the future of work.

Responsibilities

• Serve as the Global Process Owner for CDW's enterprise performance management process, including philosophy, design, governance, standards, and continuous improvement.
• Set the strategic direction for how CDW sets goals, prioritizes work throughout the year, measures outcomes, and enables meaningful performance conversations.
• Ensure performance practices reinforce CDW's business strategy, values and commitments, and leadership expectations.
• Evaluate how AI, automation, and evolving ways of working should shape the future of performance management and recommend approaches that clarify where people add value and where technology does.
• Partner with HR Technology to design, configure, and continuously improve performance capabilities within Workday and related tools.
• Use data, adoption metrics, and stakeholder feedback to assess effectiveness, simplify the experience, and increase business impact.
• Partner with HR Business Partners and regional Talent teams to drive consistent, high-quality execution across the enterprise.
• Balance global consistency with the flexibility needed for regional, functional, and market-specific requirements.
• Equip leaders and HR teams with guidance, tools, and enablement that improve the quality of performance conversations.
• Serve as a trusted advisor on performance philosophy, governance, technology, and adoption.
• Lead enterprise AI activation efforts that turn AI fluency strategy into adoption and sustained behavior change.
• Lead and coordinate CDW's AI Champion network as a scalable source of enablement, engagement, and feedback.
• Partner with Learning, which owns AI fluency strategy and capability development, to reinforce and amplify enterprise priorities.
• Maintain a clear view of organizational AI fluency, adoption barriers, and enablement opportunities, and bring forward ideas to continue building fluency.
• Demonstrate personal AI fluency and actively apply AI to improve productivity, decision-making, and outcomes.

Skills

Program management

Communication

Stakeholder management

AI usage

Change management

HR partnership

Adoption & governance

Cross-regional collaboration

Education

Bachelor's degree in HR / Business / Organizational Development / Psychology or related field

Tools

Workday

Job description

CDW seeks a Manager, Performance Strategy & AI Activation to define, measure, and accelerate performance enterprise-wide. You will align performance practices with business priorities, reinforce CDW's values, and enable an AI-first mindset.

You’ll partner with HR and business leaders to drive adoption, govern processes, and lead global programs that improve outcomes using AI and data-driven insights.