Performance & Resiliency Engineering Lead

MSCCN

Tampa (FL)

On-site

USD 170,000 - 240,000

Full time

6 days ago
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Job summary

MSCCN is seeking an SVP/ED Performance & Resiliency Engineer for Merchant Services to enhance latency, throughput, capacity planning, and peak-event readiness across high-volume platforms. You will collaborate with application development and infrastructure teams to identify bottlenecks, implement durable fixes, and raise engineering standards through mentoring and cross-team leadership.

This onsite role in Tampa requires senior-scale expertise in cloud, Kubernetes, and modern observability

Qualifications

  • Senior-level performance engineering for distributed systems or SRE-like reliability engineering in production.
  • Strong cloud/container background (AWS + Kubernetes/EKS; ECS exposure beneficial).
  • Experience with modern observability tooling (e.g., Datadog, Dynatrace, Grafana, OpenTelemetry, CloudWatch).
  • KEDA and/or Karpenter: large plus.
  • Akamai: strongly preferred.
  • Demonstrated ability to lead through influence and mentor engineers across teams.

Responsibilities

  • Lead performance engineering efforts: load/stress/soak testing, capacity modeling, performance tuning and regression prevention.
  • Improve production readiness: observability, actionable alerting, incident triage, and root-cause analysis.
  • Strengthen resiliency patterns: timeouts/retries, circuit breakers, backpressure, graceful degradation, and failover readiness.
  • Drive safer releases via canary/progressive delivery and automated rollback patterns.
  • Optimize containerized workloads across EKS (primary) and ECS/other compute; drive autoscaling and right-sizing.

Skills

Performance engineering
Cloud/Kubernetes (AWS/EKS)
Observability tooling
OpenTelemetry
Akamai
Leadership & mentorship

Tools

Datadog
Dynatrace
Grafana
OpenTelemetry
CloudWatch
Kubernetes

Job description

MSCCN is seeking an SVP/ED Performance & Resiliency Engineer for Merchant Services to enhance latency, throughput, capacity planning, and peak-event readiness across high-volume platforms. You will collaborate with application development and infrastructure teams to identify bottlenecks, implement durable fixes, and raise engineering standards through mentoring and cross-team leadership.

This onsite role in Tampa requires senior-scale expertise in cloud, Kubernetes, and modern observability

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